When trying to download a program the following error message appears on the computer “Your program failed to download. Please power cycle your Brain and try again.”
I have tried turning robot on/off, removing battery, and swapping for a different battery. Every time this message appears. Can you provide any suggestions?
Hi @Cristina_Jones! I’m sorry to see you’re encountering an error message.
In order for us to investigate into this further, could you please try to recreate the issue and then send us feedback using the Feedback button in VEXcode? This will allow us to gather more information.
Here is an article for more information on the Feedback button: https://kb.vex.com/hc/en-us/articles/360047728111-Using-the-Share-and-Feedback-Buttons-in-VEXcode-IQ
Thank you! 
